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Branch "Energosbyt" recalls.

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Branch "Energosbyt" recalls.

The consumer must pay for the consumed electric energy no later than the 25th day of the month following the calculated one, strictly according to the indications of the electric energy accounting meter recorded on the 1st day of the month. Calculations without taking readings of the electricity meter lead to incomplete payment of the consumed electricity and, in the future, to the formation of debt.

An energy supplying organization has the right to suspend the provision of electricity supply services to a citizen who has arrears for two or more settlement periods and has not paid off this arrears within 5 business days after receiving a written warning.

The resumption of the provision of electricity services is carried out in order of priority after the subscriber has paid off the debt and payment of the costs of suspension and resumption of the provision of electricity services in accordance with the calculation of the energy supplying organization.

If there is any doubt about the correctness of the testimony of the accounting means, the citizen has the right to submit an application in an arbitrary form to the energy supplying organization to conduct an extraordinary verification of the specified means, having previously paid the costs of its implementation. In the event that, according to the results of an extraordinary verification, a malfunction of the accounting means is detected, the energy supplying organization replaces it and takes into account the amount paid to pay for electric energy.

Detailed information on settlements for electric energy in a personal account can be obtained on the website of RUE “Vitebskenergo” through the “Personal Account” service.

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